|Shipping & Returns
How To Ship LEDs From EFFLED
Fast Can I Get My Products? | How Are Goods
Receiving Your Delivery |
Returns & Refunds | Small Print
How Fast Can I Get My Products?
- The lead time normally takes normally 6-10 days.
- For bulk orders will be Quality Controlled,
Packed, and Dispatched within 6-12 days of payment (usually faster).
- Customers will receive an email with the tracking information when your order ships.
- Transit time from China to your country, including
delivery by courier to your door, is normally only 3-5 days.
- If you need help tracking your delivery, or have concerns about a
delivery time, we'll be on hand to answer your questions. Click "Contact Us" at the top of effled.com.
How Are Goods Shipped To Me From China?
- We'll ship your goods to you by air express courier.
- The choice of courier varies according to country, but most
countries currently have a choice of some or all of: DHL, FedEx,
and UPS. China EMS is also available for certain countries.
- For bulk orders we can also arrange to make the goods available at
our warehouse for your own forwarder to collect, or we can offer good
freight rates for bulk air shipment or sea freight.
- Customs clearance paperwork and procedures are handled by the
courier. They may need to contact you in certain cases to confirm
details of a shipment. In any cases where additional paperwork is
required for customs clearance, effled will assist as much as
- In certain countries, courier packages are subject to abnormal
delays due to Customs inspection. In these cases we also offer a special
China Express Air Mail service for no extra charge. Please enquire if
you believe this applies to your country.
Receiving Your Delivery
- It is essential you provide a full, accurate shipping address, and a
valid delivery phone number.
- If there is VAT or any Import Duty to pay on the goods due to your
country's import rules, the courier will present you with a bill at the
time of delivery. In general you will need to pay any such bill to the
courier before you can receive the goods. Any such charges are your
responsibility and unfortunately we cannot offer advice or estimates
about import fees or other taxes in your country.If you have any doubts, please verify with your customs before your purchase.
- If you believe your package is missing items, includes incorrect
items, or has been damaged or tampered with in any way, it is essential
that you communicate this clearly to the courier company's delivery
driver at the time of delivery. If you accept delivery and sign for the
goods it is much more difficult to pursue a claim later.
- All our shipping fees are calculated automatically according to
either the actual kg weight of the goods or the goods' dimensions, plus
the delivery location.
- The Air Waybill (formal shipping document) that accompanies your
goods may show a kg weight that is less than the shipping band that you
paid for. This happens when the item is light but bulky, so the shipping
band is calculated by dimensions, not actual weight.
- The prices depend on the different rates of the shipping companies
and are subject to change without notice. We're constantly working on
lowering the shipping prices for you though!
- All orders must be fully paid in advance, including shipping.
Shipping charges are not refundable except in cases of wrong delivery.
- If a delivery is confirmed lost, stolen, or damaged before receipt,
we will work with the courier directly to obtain information, and
arrange a refund or re-delivery at no further expense to you.
Worldwide Shipping and Legality
- We offer shipping worldwide to almost all locations on the planet.
(We reserve the right to cancel and refund orders at our discretion, for
example where shipping to a remote area is not feasible for any reason.)
- Please note that you are responsible for finding out in advance
about the legality of importing your ordered items in your country - and
about the legalities of importing goods into your country per se. We are
not responsible for confiscated items by your local authorities or any
associated costs incurred. Please read the full small print below!
- Customs clearance is undertaken by the courier in the delivery
destination country (and in certain cases, in the en-route country). You
must be available for contact by them, in the event of any query or
clearance confirmation. You are responsible for knowing the regulations
in your delivery country before placing your order.
Returns and Refunds
- All our products come with a 12 month warranty.
- This means if there is a quality defect that causes the device to be
unacceptable for sale or unusable during the 12 months after dispatch
from our warehouse, we will accept a return and either repair the item,
replace the item with an identical new item, replace the item with an
equivalent item that you accept, or offer credit or a refund.
- If you experience any problem with a product bought from
effled, contact us first and we will do our best to advise you.
- Any returns must be discussed with effled Customer Support in
advance, and authorized so they are sent with the correct paperwork.
- All returned products must be sent together with the original
packaging and accessories unless an exception is agreed in advance.
- In the event of any returned goods where you are requesting a repair
/ replacement / refund under the warranty, your shipping costs returning
the products to the effled warehouse in China are payable by you,
and cannot be compensated by effled.
- Physical damage to a product caused by the user invalidates the
warranty. Opening products up, e.g. to repair or modify components,
invalidates the warranty. Flashing the firmware or using non-approved
software invalidates the warranty.
Read The Small Print!
- Before you read the small print: Importing is a breeze in most
countries! You may have to pay your own country's VAT (i.e. Sales Tax)
and sometimes variable Import Duty when the items arrive, but in the
vast majority of cases packets / cartons delivered from China by courier
arrive safely with no problems at all!
- We will not be responsible for any damage that may be caused on your
car,computer, console, or other hardware / software during / related to
installation of any of our products. We not be liable for any damage or
personal loss due to incorrect installation of our products.
- Delivery time: If there is a possible delay due to the warehouse
being out of stock, we'll contact you by email to discuss sending out
your order in separate shipments, changing products, or other options.
Larger orders that exceed our stock may take up to 1 week longer to send
out, as we have to order from the factory. In such cases we will contact
you about any delay.
- effled is the best source for car LEDs.Your payment is through a safe channel, your delivery is guaranteed, the products are quality assured,before placing bulk order,you would order a few sample LEDs for testing.